Admin Office/Library Clerk, WRV

Description

Northland Pioneer College is looking for a Center Office/Library Assistant is to assist in day-to-day activities of the College center, including the operation of the library, facilities, fleet vehicles, security, and safety.

Examples of Duties

ESSENTIAL FUNCTIONS:

• Standard Expectations (Clerical):
• Assists the Center Manager in day-to-day operation of the center.
• Sorts and distributes mail.
• Assists in payments for tuition, books, other fees, and requests. Receives, deposits, and reconciles College fuds and submits appropriate documentation to the Business Office.
• Meets and greets the public, including assisting students and prospective students.
• Assists customers and provides information or directs inquiries through the proper channels.
• Answers and processes telephone calls; routes messages to the appropriate person or department.
• Assists with registration activities following the College procedures.
• Creates and maintains center files, both manual and automated.
• Opens buildings and classrooms on schedule and secures buildings and classrooms when the center is closing. Maintains a daily written log of activities.
• Performs other duties as assigned.

• Standard Expectations (Library and Media):
• Assists Center Advisor/Library Technician with all library functions using library procedures.
• Conducts patron reference interviews.
• Shelves returned materials.
• Assists students and patrons in locating and selecting materials.
• Assists with the use of audio-visual equipment for telecommunication classes.
• Delivers class materials for telecommunication classes.
• Monitors tests for NPC instructors and non-NPC students.
• Assists customers with locating information, including electronic resources.
• Distributes student material for telecommunication classes.
• Schedules audio-visual equipment and maintains inventory list.
• Assists customers in the use of computers.

• Skills Required:
• Ability to use computer and applicable software applications.
• Ability to operate standard office equipment, faxes, copiers, and multi-line phone systems.
• Ability to properly handle money and credit payments and perform basic mathematical calculations.
• Ability to read and comprehend the English language sufficiently to understand written and verbal information, including interpreting policies and procedures.
• Ability to prepare basic written communications using proper grammar and word usage.
• Strong customer service skills.
• Physical Requirements: Ability to, with or without reasonable accommodation, operate a telephone, computer keyboard, and other electronic equipment. Ability to lift 30 pounds, climb ladders, reach overhead heights, and bend respectively. Critical sensory requirements include general vision (corrected to 20/20), hearing within the normal range (corrected), and the ability to speak and give directions clearly.

Minimum Qualifications

• MINIMUM QUALIFICATIONS:
• High school diploma or GED
• One (1) year of office experience.
• Must be able to work evenings and be on call.
• Reliable transportation.
• Valid driver’s license.

Supplemental Information

• PREFERRED QUALIFICATIONS:
• Associate’s degree