Technical Associate - Building

COMMUNITY HIGH SCHOOL DISTRICT 218
Oak Lawn, Illinois

OFFICE OF HUMAN RESOURCES

POSITION SPECIFICATION

POSITION TITLE: TECHNICAL ASSOCIATE
CLASSIFIED POSITION – 12 MONTHS

REPORTS TO: Building Network Specialist
QUALIFICATIONS: 2 YEARS OF COLLEGE OR TECHNICAL SCHOOL
BACHELOR'S DEGREE PREFERRED

RESPONSIBILITIES:

Resolve basic system, printing and minor networking problems.

Coordinate activities with the Building Network Specialist.

First line of support for technical problems.

Report all technical issues to the Building Network Specialist.

Installation, configuration, and ongoing usability of computing devices, peripheral equipment within established standards and guidelines.

Work with vendor support contacts to resolve technical problems with software and computer equipment.

Work with Network Operations staff (as appropriate) to determine and resolve problems received from clients.

Train and orient staff on use of hardware and software.

Recommend and perform upgrades on systems to ensure longevity.

Order supplies for computer and printer repairs.

Installation and maintenance of security camera systems.

Installation and maintenance of projection system.

Pull CAT5 & Coax cable.

Troubleshoot Audio and Visual presentations.

Perform other duties as assigned.