Receptionist Administrative Building

Pay Grade: 735 (Min $16.60 per hr)
Work Days: 226
PRIMARY PURPOSE:
Greet visitors to the Administration Building and respond to inquiries, provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the building.
QUALIFICATIONS:
Education/Certification:

• High school diploma or equivalent

Experience:

• Prior public relations experience (preferred)

Special Knowledge/Skills:

• Bilingual (Spanish) (preferred)
• Ability to communicate clearly and positively interact with staff and guests to the Administrative Center
• Ability to read and interpret documents, such as procedure manuals and safety rules
• Ability to work independently and as a part of a team
• Ability to perform basic math skills
• Ability to prioritize daily work assignments
• Ability to solve practical problems and deal with a variety of situations in which limited standardization exists

MAJOR RESPONSIBILITIES AND DUTIES:

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff
• Greet all visitors, following all current procedures for recording visitors (in and out) and direct them to appropriate meetings, rooms or offices
• Maintain visitor log and issue visitor passes
• Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues
• Maintain current and accurate information (phone numbers and work addresses) of district personnel, as well as district campuses
• Provide directions to the various campuses and locations within the Plano ISD, upon request
• Assist with maintaining meeting reservations/cancellations for the Administrative Building
• Assist with receiving of special delivery mail and packages, if necessary
• Assist with reports regarding visitor activity and meeting room activity
• Follow record retention guidelines for all visitors and meeting room forms
• Assist with providing late night meeting notice to security
• Assist in training backup personnel for receptionist position
• Follow all rules, regulations, and policies of Plano ISD and follow directives from supervisors
• Follow attendance policy as assigned by supervisor
• Perform other functions that may be assigned by the administration and/or supervisors

• Equipment Used:
• District computer with current email and faxing programs, telephone system, calculator and copier

WORKING CONDITIONS:
Mental Demands:

• Reading; ability to communicate effectively (verbal and written);
• Maintain emotional control under stress

Physical Demands/Environmental Factors:

• Work with frequent interruptions
• Frequent standing, stooping, bending, kneeling, pushing and pulling
• Prolonged use of computer and repetitive hand motions
• Occasional lifting up to 50 pounds