Accounts Receivable Clerk I

General Information & Responsibilities

The Accounts Receivable Clerk I is responsible for assistance with Bursar Office daily functions, to include; cash receipting, data entry, student account analysis, counter and phone assistance and other related activities in the Bursar’s Office/Accounts Receivable department(s).

Description of Duties

• Provides front-line customer service in-person and via phone.
• Performs cash receipting functions.
• Balances cashier session at end of shift.
• Analyzes student accounts and authorizes late fees and holds.
• Investigates student account complaints.
• Maintains confidentiality and security of student records and information at all times.
• Applies miscellaneous charges to student account, as needed.
• Assists with reviewing, scanning, and indexing electronic documents

DESCRIPTION OF OTHER DUTIES:

• Assists with the student refund process.
• Assists in the preparation of bulk mailings.
• Assists with periodic special projects.
• Performs other job-related duties as assigned.

Education & Experience

• High school diploma or recognized equivalent required.
• Two years’ work experience in accounting or accounts receivable/collection office situation preferred.
• Computer experience including an accounting system and spreadsheets required.
• Demonstrated ability to work with confidential matters and records.
• Excellent customer service skills required.
• Ability and desire to work with students and the public in general.
• Demonstrated ability to organize workload and follow through on assignments with minimal supervision.

The above statements reflect the general details necessary to describe the principal functions of the described job; it is not an all-encompassing statement of all the work requirements that may be necessary to perform the job.

Supplemental Information

OVERALL ACCOUNTABILITIES:

• Demonstrates BHC core values.
• Accuracy and efficiency of work.
• Providing quality customer service.
• Working as a team player.

PRINCIPAL WORKING RELATIONSHIPS:

• Works directly with the Bursar Office Manager.
• Works directly with staff in Bursar’s office, student services, Financial Aid, and bookstore.
• Works cooperatively with staff and faculty college wide.
• Works cooperatively with students and the general public.