Student Worker/Work Study - Advising Advocate- Quad City Campus

General Information & Responsibilities

The Advising Advocate will play a vital role in advocating for their peers and ensuring they feel supported and empowered throughout the academic journey.

Description of Duties

· Facilitate navigation of the New Student Checklist and work collaboratively with Student Services staff to provide a seamless student experience.

· Create a supportive environment by providing guidance to fellow students about academic advising processes and available resources.

· Bring innovative ideas to organize events, orientations, and informational sessions that enhance understanding of advising services.

· Execute phone outreach campaigns.

· Attend all meetings and actively participate in training sessions.

· Stay informed and knowledgeable about advising practices and campus resources.

· Serve as a welcoming first point of contact for the Advising Center.

· Engage directly with prospective, new, continuing, and returning students while actively assessing student needs.

· Use software tools to access student information and schedule appointments, connecting students with their advisors and relevant resources.

· Adhere to the Family Educational Rights and Privacy Act (FERPA) by ensuring confidentiality and security of academic records and student information.

· Embrace additional responsibilities as assigned, contributing to a culture of advocacy and support for all students.

· Create a supportive environment by providing guidance to fellow students about academic advising processes and available resources.

· Take personal responsibility for maintaining a well-functioning, clean and inviting office environment.

Education & Experience

• Current BHC student
• Customer Service/Ability to work with the public

Other skills/experience may be requested or specified by the department and/or hiring manager at BHC.

Supplemental Information

Black Hawk College does not sponsor employment visas. Black Hawk College is an AA/EEO employer.