Workforce Operations Specialist-WTCE

The Workforce Operations Specialist is responsible for providing front-line operational support for Workforce Training and Continuing Education (WTCE) programs. This position supports daily operations at the International Technology, Education, and Commerce Center (ITECC) by delivering customer service to prospective and enrolled students, assisting with student records and compliance requirements processing payments, and supporting student outcome tracking efforts. The position ensures efficient front office operations while supporting enrollment, documentation tracking, and program completion processes.