Assistant Director of Financial Aid

The Assistant Director of Financial Aid leads daily financial aid operations and the student-service team within Student Financial Services. Reporting to the Executive Director, the position supervises three Financial Aid Advisors and one SFS Coordinator; ensures accurate, timely, and compliant administration of federal, state, and institutional aid; resolves complex student matters; develops staff; and advances a hospitality-based service model. The Assistant Director collaborates across Student Financial Services and the University to improve processes, communications, enrollment support, and the overall student experience, while providing departmental leadership within delegated authority.