Testing Coordinator II

Description

Administers testing services and coordinates with college personnel, guidance services, and academic departments for testing services. Duties may be performed on standard, weekend, or evening shifts.
REPORTS TO:
Director, Learning Resource Center
SUPERVISES: Testing Coordinator I, Testing Specialist, Testing Proctors

Job Duties

• Serve as the TVCC institutional testing administrator, overseeing all proctored exams, including Pearson Vue GED, CLEP, HESI, TSI, ACT, alternative placement tests, online tests, and faculty instructional tests.
• Maintain communication with counselors and faculty regarding test administration, evaluation, and scoring procedures, while ensuring the security of test materials and confidentiality of results.
• Coordinate with the Director of Learning Resources to manage the testing budget within fiscal constraints.
• Proctor make-up tests for campus instructors and extension courses.
• Maintain inventory of test materials and publish test brochures.
• Assist with testing at various locations including Terrell, Kaufman Workforce Center, Terrell HSC, Palestine, and TDCJ as needed.
• Evaluate AP, SAT, and ACT score reports for credit earned by exam, notifying eligible students and processing necessary applications.
• Communicate with area high school counselors regarding TSIA2 and AP credit updates, and schedule TSIA2 exams at their locations, providing training and proctors as needed.
• Prepare and order test units for HESI A2 and TSIA2 exams for Athens, Terrell, and Palestine campuses.
• Evaluate accommodation paperwork and provide special testing sessions as required.
• Enter testing data into Colleague/Ellucian and serve on college committees as needed.
• Perform other duties as assigned by supervisory personnel.

Supervisor Responsibilities:

• Achieve department objectives by supervising staff and organizing work processes.
• Recruit, train, and develop staff, providing coaching and feedback on job performance.
• Implement and enforce systems, policies, and procedures while maintaining a safe work environment.
• Develop schedules, monitor productivity, and resolve operational issues.
• Control expenses by managing budget information and expenditures.
• Ensure adherence to quality and customer service standards.

Set performance goals and organize workflow, ensuring employees understand their duties

Qualifications

EDUCATION REQUIRED:
Bachelor’s degree
PREFERRED:
Master’s degree
EXPERIENCE REQUIRED:
Two (2) years’ experience in educational or testing environment.
PREFERRED:
Three (3) experience in computerized testing in educational or testing environment

Knowledge and Skills

• Typing/Data Entry
• Computer software proficiency – Microsoft Office
• Operating equipment – office or otherwise
• Written and oral communication
• Interpersonal and/or customer service skills
• Public Speaking/Presenting
• Basic Math
• Leadership/ Management
• Attention to detail
• Time management
• Organization
• Federal Regulations and Directives
• Budget and accounting principles
• Compliance Law