Specialist, Testing Center

Description of Position

Responsible for administering and proctoring various tests and assessments, including but not limited to placement testing, GED, CLEP, faculty out-of-classroom testing, nursing admissions testing, and other third-party assessments. Additionally, this role is critical in distributing important information to students and compiling and reporting data.

Key Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Expectations & Requirements

Education:

• Bachelor's degree from a nationally accredited college or university.

Experience:

• Minimum of two years of administrative support experience which includes operation of all office equipment, email, and office management skills.

Knowledge/Skills/Abilities:

• Excellent communication and organizational skills.
• Computer literacy; must be proficient in MS Word, Outlook, and Excel; must be able to quickly learn and adapt to changes in computer software.
• Must be comfortable troubleshooting issues that arise within technology, i.e., installing and upgrading software, adding shortcuts, and working with IT help desk personnel.
• Must be able to successfully, and continually, certify as a proctor through all third-party testing platforms.
• High level competencies in the areas of providing customer service to a diverse customer base, fast paced multi-tasking and prioritizing, attention to detail, and working with confidential information.
• Ability to work independently with minimum work direction; excellent organizational and time management skills.
• A team player with outstanding interpersonal and communication skills, willing to put team needs above self.
• Occasional schedule or location changes will be required in order to meet the needs of the department.
• Regular attendance is an essential job function as it demonstrates dependability towards the performance of job duties, and it is closely monitored

Preferred Skills & Abilities

Experience:

• Two years working in higher education, preferably the community college system; familiarity with college skills assessment instruments; experience working with individuals from diverse backgrounds

Knowledge/Skills/Abilities:

• Ability to manage numerous time-sensitive tasks simultaneously

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is required to stand, walk, and reach with hands and arms, and must have the ability to get up and down from the floor in order to work with computer cables. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.