Ticket Manager

Position / Title: Ticket Manager
Bargaining Unit: NAC: Department/Location: HS Extra Duty
Calendar Days: N/A: Reports To: Building Athletic/Activities Director
JD Revision Date: 12/11/2023: Supervises: N/A

Function / Position Summary

To provide the student body and the community with the best possible procedures for the sale of tickets to high school events.

Job Duties / Responsibilities

• Communicate effectively with parents, students, administrators, teacher colleagues, and community leaders.
• Demonstrate prompt and regular attendance.
• Cultivate a positive, harassment free culture which motivates students through the use of effective communication and constructive feedback.
• Follow District and school procedures for ticket sales in accordance with the Athletic Director.
• Maintain accurate accounting records for each event.
• Attend all ticketed athletic events.
• Communicate and collaborate with the school treasurer to arrange for cash banks for all ticketed events.
• Acquire the cash bag from the school treasurer prior to each ticketed event; if necessary, work with Athletic Director to store money in a safe, locked location directly prior to the event.
• Set up and manage the ticket sales area at least 30 minutes prior to the start of each ticketed event.
• Acquire and manage the necessary materials for each ticketed event including tickets, signage, family passes, programs, etc.
• Count and prepare deposit slip at the conclusion of each contest; store money in a safe, locked location determined in collaboration with the Athletic Director and school treasurer.
• Deposit money with the school treasurer the day immediately following each event.
• Maintain accurate accounting records of all ticket sales, as per the athletic department accounting form.
• Collaborate and maintain accountability and transparency with Athletic Director and school treasurer regarding all receipt and deposit transitions and ticket sales.
• Maintain an audited account of tickets sold and revenues for each sports season.
• Act as Head Ticket Seller at all home Football, Boys and Girls Basketball, Wrestling, and Boys and Girls Volleyball games.

Education

• High School Diploma required

Experience / Knowledge

• Ability to communicate clearly and concisely, both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback, and to conduct conferences as needed with parents, students, administrators, or other teachers.
• Strong communication, public relations, and interpersonal skills.
• Ability to effectively present information and respond to questions, inquiries, and/or complaints.
• Display courtesy, tact, and respect when dealing with others.
• Maintain appropriate confidentiality.
• Establish and maintain effective working relationships; demonstrate a commitment to teamwork.
• Ability and willingness to learn and refresh job skills through professional development in order to meet the changing needs of this position.
• Ability to react well under pressure, handle and balance multiple demands at one time, work with frequent unscheduled interruptions, and perform duties and tasks at expected levels of professionalism.
• Spanish language skills preferred.

Physical Demands

• Occasionally requires working in warm temperatures, including outdoors.
• Occasionally requires physical exertion to manually move, lift, or carry heavy materials or equipment.
• Must work in noisy and crowded environments.
• Public contact requiring appropriate business-like apparel.

Terms of Employment

• This is an Appendix F stipend position in accordance to the school year calendar.
• For Non-ETA Coaches: this position is for this year only.
• Terms of employment will be determined in collaboration with the athletic/activity director.

• Attachment(s):
• ETA - Appendix F.pdf