When your email doesn’t match

Updated October 1, 20261 min read

If your email's domain doesn't match your organization's website, your request goes to a person on our team instead. That's normal: many small districts use a service center or shared address.

We review requests by hand, usually the same business day, and email you either way.

If it's approved

You'll get an email with a link to create your account or open your workspace.

If someone already claimed your organization

Your request becomes a request to join that team. Once it's approved, you're invited to the existing workspace.

If we can't confirm it

We'll email you to ask for a reply from a district address. If a request was declined by mistake, write to us.

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