IT Support Associate II

• Desired Education and Experience:
• Minimum of four (4) years of experience supporting Apple/Mac and/or Windows computer systems, and/or audio-visual systems in higher education environment.
• Working experience of one or more of the following device management systems: Apple's MOM, JAMF or lvanti.
• CompTIA Certifications, such as A+ Certification, Network+, Security+, etc.
• Microsoft Certifications such as MCSA, MOS, MCSE, etc.
• Extron Audio Visual Associate Certification
• Other Industry Certifications such as Apple/Mac, JAMF, lvanti, Extron, or equivalent, etc.

For more details about this classification, visit: Information Technology Support Associate Spec Details

• REQUIRED ATTACHMENTS:
• High School Diploma/GED (May substitute with college/university transcripts.
• Cover Letter
• Resume
• List of three professional references

Supplemental Information

DOCUMENTATION REQUIREMENT:
For consideration, applicants are required to attach the following:
1: High School Diploma or GED. (College/University Transcripts may be provided to substitute high school diploma/GED.)
2: Online Application – Must be fully completed, include all dates of employment, employment status (full-time or if part-time, include percentages), job duties and responsibilities (full details).
3: Cover Letter.
4: Resume.
5: A list of three Professional References (We will only contact your references if you are a finalist).

RESIDENCY REQUIREMENT:
Illinois residency required within 180 days of the hire date.

CREDENTIAL ASSESSMENT EXAM DETAILS:
This vacancy involves a Credential Assessment Examination, which consists of a review and rating of the applicant's Education, Experience, Licenses, and other qualifications. Applicants are required to provide electronic documentation as listed above to verify that the minimum qualifications for this position has been met.

VETERAN’S PREFERENCE POINTS:
Veterans may be eligible to receive additional points on a passing final examination score. To determine eligibility, submit one of the following documents to the Department of Human Resources:
1: Department of Defense – DD214 / DD215
2: National Guard – NGB22 Form
3: Discharge Orders
4: Reserves – DD256 Discharge Certificate
Note: Documentation must be received by the closing date of this posting.