Human Resources Generalist
- Where
- Queens Campus, NY · Queens, NY
- Closes
- Oct 29, 2027
- Posted
- Oct 28, 2026
- Experience
- Mid-level
About this role
St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.
A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution.Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.
Job Summary
The Human Resources (HR) Generalist will serve as a key member of our HR Services team working closely with University leadership, employees, and HR colleagues to execute people initiatives across the organization. Reporting to the Associate Director of HR Services, this role is accountable for providing generalist services which support all aspects of the employee lifecycle including employee onboarding, talent acquisition, talent management, employee engagement, performance management, policy management and employee offboarding. The primary function of this role is to provide HR support to all levels of employees and assist with projects and processes across a full range of HR functions. Success in this role will require the ability to partner closely with internal constituents in implementing best HR practices for the University. This is a busy role that offers an excellent opportunity for an experienced HR Generalist to continue developing their HR career in an educational institution.
Job Responsibilities
· Serve as primary HR point of contact for employees across the university.
· Manage HR operations and maintain ample knowledge on all aspects of the HR function and policies.
· Provide guidance on the application of University HR policies; stay abreast of impending regulatory changes and resulting policy changes, Provide support in the research, development, review, implementation, and communication of Human Resources policies and procedures.
· Support the administration of the University's NEOED talent management platform, including testing, user support, training coordination, data maintenance, and troubleshooting assistance.
· Support talent management and succession planning initiatives through data collection, talent profile administration, meeting coordination, reporting, and follow-up activities.
· Maintain workforce compliance by staying up to date with local, state, and federal employment regulations.
· Provide guidance on performance management issues, lead investigations, work closely with managers and employees to track, measure and report HR concerns and provide recommendations for development, corrective action and improvement; managing the separation process as necessary.
· Manage the onboarding, offboarding and employee change processes; serve as a liaison between management and payroll, ensuring all required approvals and information are properly attained and accurately reflected in a timely manner. Ensure compliance with I-9 requirements.
· Collaborate with HR Services Associate Director and leadership to develop and implement engagement and retention strategies.
· Build and maintain relationships with managers, department leaders, and employees; gain knowledge and stay aware of client group functionality, goals, and challenges in order to offer programs aimed at improving workforce/employee engagement.
· Support employee engagement efforts by assisting in the development, coordination and execution of employee surveys, engagement programs, etc.
· Facilitate monthly new hire orientation/onboarding program.
· Participate in the benchmarking of best practices and industry trends to integrate new and enhanced solutions and initiatives to address internal challenges.
· Coordinate and facilitate training and professional development programs on University policies and processes.
· Participate in development of HR policies, employee, and supervisor communications, training, and HR solutions to employee engagement challenges.
· Promote a workplace culture recognized as fair, respectful, professional, inclusive and challenging.
· Articulate the importance of diversity, equity, and inclusion; championing related work.
· Serve the employees’ work environment needs routinely, and in times of emergency management, by partnering closely with Public Safety, Facilities and Environmental Health and Safety; assisting the University’s emergency management deployment center as needed on an on-call basis.
· Manage special projects as assigned.
Supervisory Responsibility
This position may periodically manage a student worker, graduate assistant, or part time employees.
Competencies, Education, Experience
· HR knowledge
· Respect, knowledge, application and commitment to equity and inclusion
· Employment law knowledge and policy management
· Relationship management
· Effective facilitation, presentation, and communication skills
· Performance management principles and application
· Career mobility management and coaching
· Effective coaching practices
· Conflict resolution
· Change management
· Investigative skills and application
· Critical thinking
· Ethical practice implementation and good judgment
· Ability to work independently
· Serious commitment to discretion and confidentiality
· Attention to detail
· Organizational skills
Required Education and Experience:
· Bachelor’s degree and 3-5 years of practical experience in Human Resources and recruitment, preferably in multiple HR specialty areas or equivalent combination of education and experience
· Must be able to interact effectively with all levels of employees
· Demonstrated agility and adaptability with experience working in fast paced environments
· Intermediate level proficiency with Microsoft Office and Office 365 required; experience with employee data management systems preferred. Knowledge of NEOED platform a plus.
· Solid knowledge of HR policies and employment law (federal, state, and local laws)
· SHRM Certified Profession (SHRM-CP) a plus
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Supplemental Information
Work Environment
This position operates in a professional office environment and is required to use standard office equipment such as personal computers, printers, etc. While performing the duties of this job, the employee is required to have regular and consistent attendance. A hybrid schedule may be considered. The employee may occasionally be required to do the following: stand, move about, sit, walk for extended periods of time across campus, carry work and use controls, reach with hands and arms, climb stairs, and communicate. The employee must occasionally lift or move up to 10 lbs.
Position Type/Expected Hours of Work
This position is full-time, and the expected hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. but may regularly require longer hours and occasional weekend work.
Travel
Travel is primarily local and may include visits to the other NY campuses.
*Important Note- St. John’s is NOT an E-Verify Employer
St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events
Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.
St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
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