Trip Billing Clerk (Multi-Functional Assistant)

Qualifications

Education/Certification:

• High school diploma or GED - Preferred
• Class B CDL with Passenger & School Bus endorsements (Paid Training provided)
• Texas School Bus Driver Safety Certification (Paid Training provided)

Special Knowledge/Skills:

• Proficient computer skills or basic knowledge of computer programs
• Ability to pass DOT Physical
• Ability to pass DOT drug and alcohol test
• Acceptable driving record
• Ability to operate a bus
• Ability to respond in emergency situations
• Ability to read and interpret routes, forms, and maps
• Experience with children is preferred
• Ability to understand oral and written instructions

Major Responsibilities and Duties

Trip Billing Clerk Operations

• Accurately review, process, and submit trip invoices in a timely manner
• Verify trip details including mileage, rates, fuel charges, and additional fees
• Communicate with drivers, dispatch, and customers to resolve billing discrepancies
• Maintain organized billing records and documentation for auditing and reporting purposes
• Assist with accounts receivable tasks, including tracking outstanding invoices and payments
• Provide general administrative support such as data entry, filing, and report generation
• Support dispatch or operations teams with scheduling, trip tracking, and updates as needed
• Respond to customer inquiries regarding billing, trips, and account information
• Collaborate with accounting and management to improve billing processes and efficiency
• Perform additional clerical or operational duties as assigned

School Bus Driver Operations

11. Operate bus and related equipment safely and efficiently, following traffic laws and department policies.

12. Perform daily pre-trip and post-trip inspections.

13. Report bus damage or mechanical issues immediately.

14. Keep the bus interior clean and maintain fuel levels as directed.

15. Drive field trips as needed.

Safety and Compliance

16. Complete reports accurately and promptly; report any accidents, incidents, or job-related injuries immediately.

17. Perform regular emergency evacuations and keep evacuation plans updated.

18. Participate in required safety and in-service training.

19. Maintain an acceptable driving record and pass drug and alcohol tests.

Student Management

20. Maintain effective student behavior management and complete discipline reports as needed.

21. Load and unload students safely, assist with securing devices when applicable.

22. Establish rapport with students, parents, and school personnel.

Communication

23. Notify supervisor of any passenger changes.

24. Communicate effectively with students, parents, school personnel, and co-workers.

25. Maintain confidentiality of information.

Professional Conduct

26. Demonstrate regular attendance and reliability.

27. Exemplify high standards of ethical conduct.

28. Work harmoniously with supervisors and peers.

29. Arrive at workstation on time each day.

30. Perform other duties as assigned.

Working Conditions

Mental Demands/Physical Demands/Environmental Factors:

• Tools/Equipment Used: School bus; two-way radio; safety equipment; district computer along with applicable software
• Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
• Motion: Frequent walking; regular grasping/squeezing; wrist flexion/extension, and reaching; regular driving
• Lifting: Must be able to lift and carry a maximum of 50 pounds (small child in emergency situations)
• Environment: Work outside and inside, on slippery or uneven walking surfaces; frequent exposure to extreme hot and cold temperatures, dust, noise, vibration; exposure to chemical hazards; work around vehicles and machinery with moving parts; regularly work irregular hours; occasional prolonged hours; frequent district-wide travel; occasional statewide travel
• Mental Demands: Maintain emotional control under stress; work with frequent interruptions