Student and Family Success Coordinator
- Where
- Southport Middle School · Indianapolis, IN
- Posted
- Nov 4, 2026
About this role
Student and Family Success Coordinator
Position Purpose
The Student & Family Liaison serves as a proactive connection between students, families, schools, and community resources to improve student success at Southport 6th Grade Academy and Southport Middle School. The position focuses on identifying and reducing barriers that interfere with student attendance, academic achievement, behavior, and family engagement. The liaison works directly with students and families, with particular emphasis on families who may experience challenges navigating school systems, accessing resources, communicating with school personnel, or supporting their child's academic and behavioral success.
The Student & Family Liaison works collaboratively across the Southport 6th Grade Academy and Southport Middle School to support Multi-Tiered Systems of Support (MTSS), provide targeted family case management, strengthen school-family relationships, and connect families with appropriate school and community resources.
Essential Job Functions
- Develop positive, trusting relationships with students and families through consistent communication, outreach, and follow-up.
- Maintain a targeted caseload of identified families and provide individualized family support and case management designed to reduce barriers to student success.
- Coordinate and oversee the after-school tutoring program, including academic support programming, student participation, family communication, coordination with tutoring staff, attendance monitoring, and evaluation of student success.
- Transport students home following approved after-school tutoring using a minibus, in accordance with district transportation procedures and all applicable safety and licensing requirements.
- Collaborate with school MTSS teams to identify student and family needs, develop appropriate supports, communicate with families, and monitor progress.
- Help families understand and navigate school systems, procedures, expectations, academic requirements, intervention processes, and available student supports.
- Provide proactive outreach to families experiencing attendance concerns and work collaboratively with families and school personnel to identify and address barriers to regular attendance.
- Partner and communicate with administrators, counselors, teachers, interventionists, social workers, and other school personnel to coordinate academic, behavioral, attendance, and family supports.
- Conduct proactive family outreach through phone calls, electronic communication, conferences, home or apartment-community visits, and other appropriate methods.
- Coordinate or support family engagement opportunities at school and within neighborhoods or apartment communities served by the schools.
- Provide families with strategies and resources for reinforcing appropriate student behavior, accountability, self-management, and school expectations.
- Maintain documentation of family contacts, interventions, referrals, services provided, follow-up activities, and student/family outcomes.
- Collect and monitor data to evaluate the impact of family supports, including measures related to attendance, academics, behavior, family engagement, technology access, and successful connection to services.
- Work a flexible schedule when necessary to meet families outside traditional school hours, including occasional evenings, family events, and community outreach activities.
- Other duties as assigned.
Equipment
Use standard office equipment such as personal computers, printer, copier and fax machines, calculator, and telephone. (Use this sample language or revise as necessary)
Travel Requirements
Travel between the 6th Grade Academy, Middle School, other school district buildings, family/community outreach locations, apartment communities, and professional meetings as required.
Pay Rates
PEA certified position and extra days paid at daily rate through Title I funds
Work Schedule
Standard teacher work schedule as set forth in the Teacher's Contract. In addition, the schedule will include designated evening and/or weekend hours to support family outreach, workshops, school events, and community-based family engagement activities for 20 additional days beyond the traditional teacher contract.
Knowledge, Skills and Abilities
- Ability to establish positive and respectful relationships with students and families from diverse cultural, linguistic, and socioeconomic backgrounds.
- Knowledge of effective family engagement practices and strategies for building partnerships between schools and families.
- Understanding of Multi-Tiered Systems of Support (MTSS) and the relationship among academic, behavioral, attendance, and family supports.
- Strong interpersonal, communication, problem-solving, and conflict-resolution skills.
- Ability to build trust with families while maintaining appropriate professional boundaries.
- Ability to organize and facilitate family workshops, meetings, outreach events, and community-based activities.
- Ability to prioritize responsibilities, manage multiple cases, maintain records, and follow through on identified needs.
- Ability to demonstrate cultural responsiveness and communicate effectively with families from diverse backgrounds.
- Ability and willingness to work a flexible schedule that may include evenings and occasional weekends.
- Ability to use technology and district communication systems effectively, such as translation devices, Skyward, Google Suite, ParentSquare, etc.
Physical and Mental Demands, Work Hazards
Seldom = Less than 25% Occasional = 26 to 50% Often = 51 to 75% Very Frequent = Greater than 75%
Physical Requirement: Percentage of Time
Ability to stand for extended periods of time.: Occasional
Ability to lift 25 pounds.: Occasional
Ability to carry 25 pounds.: Occasional
Ability to work at a desk, conference table or in meetings of various configurations.: Very Frequent
Ability to see for the purpose of reading laws and codes, rules and policies and other printed matter.: Very Frequent
Ability to communicate so others will be able to clearly understand a normal conversation.: Very Frequent
Ability to operate job-related equipment.: Very Frequent
Ability to reach in all directions.: Very Frequent
License/ Registration/ Certification
- Valid Teacher's Licenses
- Valid Driver's License
- Must complete Perry Twp Schools training for the mini-bus
Education
• BA degree
Experience
- Experience working with middle school students, families, schools, community organizations, social services, or related youth/family programs preferred.
- Experience working with culturally, linguistically, and socioeconomically diverse students and families preferred.
- Experience providing family outreach, case management, community resource navigation, student support, or family engagement preferred.
FLSA Status: Non-Exempt (This should be either non-exempt or exempt)
Apply online: https://www.applitrack.com/perryschools/onlineapp/
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