SOESD - Child Care Resource Network Quality Improvement Specialist, Infant Toddler

CCRN Quality Improvement Specialist Position Goal:
Serve as Quality Improvement Specialist (QIS or coach) to child care providers with a focus on infants and toddlers with the purpose of improving provider knowledge and ability to deliver quality care and education program. Coach's role may include working with individuals or groups to offer technical assistance, training, and resources. Coaches may conduct pre-post assessments of child care environments, teacher-child interactions, or other quality indicators. Coach may work with providers to develop a Quality Improvement Plan (QIP) to strengthen areas identified in the assessment and to support providers to implement their QIPs

Child Care Resource Network (CCRN) is one of 13 Child Care Resource and Referral agencies across the state, and is responsible for providing training and a wide array of professional development support to child care programs and early educators serving infants and toddlers to preschool age, from those just starting out to professionals with years of experience and education.

CCRN also partners with other community organizations on early childhood issues related to availability of child care options, affordability, quality of care, compensation, and qualifications of the early educator workforce, which have broader societal impact.

The Quality Improvement Specialist will work with early learning and development programs in Jackson and Josephine Counties, supporting directors, teachers, and family providers. Support will be offered through coaching, training, assessments, and resources, with the goal of assisting programs to provide the high-quality early experiences children need to thrive. If you share our commitment to supporting young children in our community to get the best possible start in life, have proven ability to effectively build relationships and deliver a high level of service, are self-directed and able to set priorities while also working as an integral part of a team, we would welcome your application for this position.

About SOESD
Southern Oregon ESD is located in the Rogue Valley, the cultural and economic heart of southern Oregon, home to legendary snow-skiing, white-water rafting, kayaking, hiking, fishing, as well as numerous cultural venues and events such as art galleries, the Britt Music Festivals, the Ashland Independent Film Festival, and the renowned Oregon Shakespeare Festival.

Duties and Responsibilities:

• Complete all required training from Western Oregon University to qualify as a QIS
• Deliver coaching to child care providers with the goal of improving provider knowledge and ability to deliver quality care and education programs, including appropriate environments, activities, and teacher-child interaction, among other areas. Coaching will be on-site and may also be by phone, email, or other means. Coaching and technical assistance will be delivered in a supportive and collaborative manner built on coach's ability to establish a strong and positive relationship with the provider.
• Deliver coaching services using a variety of strategies proven to be effective with adult learners.
• Locate and deliver resources and present individual or group training, if appropriate, and ensure that information shared with providers is accurate, research-based, and relevant.
• Work effectively with providers to develop a QIP and support implementation.
• Submit all required paperwork accurately and completely.
• Represent Child Care Resource Network and raise awareness of indicators of quality child care, the importance of early childhood and school readiness, and other critical areas of the field.
• Comply with ESD rules and policies.
• Perform physical requirements unaided or with the assistance of reasonable accommodation (see reverse).
• Other duties as assigned.

Minimum Prerequisites:

• Valid Oregon Driver's License.
• English proficiency.
• Solid working knowledge of child care-related programs and related community resources; child abuse reporting and child care regulations and licensing.
• Excellent self-management skills and the ability to take initiative, work independently within established guidelines, and with a diverse group of participants and partners
• Proficiency in the use of a variety of computer programs and the internet.
• Knowledge of community resources within the service delivery area.
• Positive, flexible attitude.
• Demonstrated effective communication skills, teamwork, and professionalism.
• Pass a background check and maintain enrollment in the Child Care Division Criminal History registry.

Preferred Qualifications:

• Degree in early childhood or related field preferred.
• Experience preferred providing early childhood training.
• Mentoring and coaching experience preferred.
• Bilingual preferred.

The equivalent combination of experience, training, certification, education or degree that provides the required knowledge, skills, and abilities may be used as an alternative to prerequisites.

Location: In person at: SOESD State Street Office, 3132 State St., Medford, OR. 97504
Length of Position: 1.0 FTE / 258 days (annual year-round position)
Pay: Southern Oregon ESD Classified Hourly Compensation Schedule, $20.56/hour - $24.61/hour for the 2026-2027 school year.
Immediate Supervisor: Program Administrator

SOESD Benefits (For .50 FTE and Over):

• Southern Oregon ESD contributes up to $2185.00 per month (family coverage) for health, dental and vision insurance premiums for qualified employees.
• Employer-paid PERS (Public Employee Retirement System), including additional 6% individual investment account with PERS.
• 9 paid holidays
• A generous sick, vacation and discretionary (personal) leave packet is also provided to qualified employees.

Health Insurance:

• OEBB MODA
• Includes medical, dental, vision & prescription insurance
• Monthly premium deducted pre-tax

Options:

• Health Savings Accounts
• Flexible Spending Accounts – medical, day-care expenses
• Optional Coverage for Additional Life, AD&D, Short Term Disability Insurance through Aflac or American Fidelity
• 403(b)
• Mercy Flights Membership

Physical Requirements:
The following physical requirements are essential functions of the Quality Improvement Specialist job description.

• Stand/Walk: 4-6 Hrs/Day
• Run: Occasionally
• Sit/Sit on floor: 1-4 Hrs/Day
• Drive: 1-4 Hrs/Day
• Bending: Frequently
• Squat: Frequently
• Climb Stairs: Occasionally
• Single Grasping: Frequently
• Pushing: Occasionally
• Pulling: Occasionally
• Fine Manipulation: Frequently
• Repetitive Foot Controls: Not At All
• Lifting (less than 25 lbs): Frequently
• Lifting (25 - 50 lbs): Frequently
• Lifting (50 - 75 lbs): Occasionally
• Lifting (75 - 100 lbs): Limited
• Shift position quickly: Occasionally
• Strength/endurance: Occasionally

Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify or delete any aspect of this job (or the position itself) at any time as it deems advisable.

EQUAL OPPORTUNITY
SOESD is an equal opportunity employer that complies with applicable employment discrimination laws, including ORS Ch. 659, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, the Rehabilitation Act of 1973, the Americans with Disabilities Act and the Age Discrimination in Employment Act.