Computer Technician

226 Days

Computer Technician

Contact

Name: Rob Butler
Email: Rob.butler@wylieisd.net

Primary Purpose:

Respond to work order requests by diagnosing computer hardware and software, and repairing same as appropriate. Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district. Perform routine maintenance and bulb replacement on ceiling-mounted projectors. This position supports all technologies that the end user touches.

Qualifications:

Education:

High school diploma or GED

CompTIA A+ certification a plus

Special Knowledge/Skills:

Knowledge of computer workstation setup (primarily Windows Operating Systems; Mac knowledge a plus)

Knowledge of computer hardware and software applications

Ability to install, maintain, and repair computers and peripherals, including printers, scanners and document cameras

Ability to install and maintain client-side network cables and hardware

Ability to diagnose problems and perform repairs

Ability to effectively plan and control projects

Strong organizational, communication, and interpersonal skills

Experience:

1-2 years of work experience installing, maintaining, and repairing computers and peripherals

Major Responsibilities and Duties:

Installation

• Install and upgrade computers and peripherals throughout the district.

• Install client-side network cabling and network peripherals throughout the district.

• Relocate computer hardware, peripherals, and equipment as needed.

• Install and configure software as needed.

• Provide technical knowledge, training and help to other technicians in the Technology Department.

Equipment Repair and Maintenance

• Diagnose and repair equipment, including printers, document cameras and computers.

• Service equipment according to established preventive maintenance schedule.

• Maintain accurate updated records of preventive maintenance and inventory.

• Maintain accurate records of time and materials required to perform repairs and service.

Technical Support

• Provide technical support as needed to district employees.

• Provide assistance to end users and other staff members to identify and correct equipment and software related problems, as needed.

Other

• Identify and recommend the acquisition of software and hardware to meet the needs of the campus or district.

• Compile, maintain, and file all physical and computerized reports, records, and other documents required.

• Exhibit high degree of ethics and trustworthiness.

• Comply with policies established by federal and state law, State Board of Education rule and local board policy.

• Respond to after-hours emergencies as needed.

Supervisory Responsibilities:

None

Working Conditions:

Mental Demands/Physical Demands/Environmental Factors:

Repetitive hand motions and prolonged use of computer; lifting and moving of heavy equipment (up to 50lbs.); stooping, bending, and kneeling. May require work on-call and after hours.