Coordinator - Testing Services

Summary

At Amarillo College, our mission is: Transforming lives through learning, creating opportunities for student success, and nurturing prosperity for the Texas Panhandle. Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way.This is an exciting time to work for Amarillo College! We are seeking our next Testing Services - Coordinator who will be all-in on our mission and who will manage the daily operation of the Testing Center including, coordination of test administration, formulate and administer the testing policies for the College, supervise testing center staff and create schedules. The Coordinator will be responsible for ensuring a successful testing environment for students requirements.

Qualifications

EDUCATION
Required: Bachelor’s Degree in appropriate field.
Preferred: Master’s Degree in appropriate field.

EXPERIENCE
Required: Three (3) years of managerial or supervisory experience.
Preferred: Three (3) years of experience working in a college student service setting.

Job Duties & Responsibilities

• Coordinate test administration, articulation of assessment policies, and contracts with external agencies, etc.
• Formulate and administer the testing policies for the College in conjunction with AC policies, state regulations, and the Assessment and Remediation Committee.
• Supervise Testing Center staff.
• Manage department budget.
• Provide various student services such as test registration and preparation, provide accommodations, provide score reporting, conflict resolution, etc.
• Monitor and enforce compliance of student records policies and FERPA
• Establish and maintain rapport with students, staff, and other departments.
• Participate in and complete performance assessments/evaluations as assigned.
• Perform additional duties as required.
• As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes!

Knowledge, Skills & Abilities

• Ability to Maintain knowledge of instructional testing and major standardized assessment programs (GED, SAT, ACT, etc.)
• At times, work under stress and/or meet rigorous deadlines.
• Work independently and as a team member.
• Exhibit professional behavior while assisting with the needs of students, faculty, staff, visitors, and co-workers.
• Conduct self with professionalism and respect toward others.
• Ability to handle stress and remain calm
• Ability to meet deadlines and maintain strict attention to detail
• Ability to multitask and stay organized
• Ability to work independently and as team member
• Commitment to create and maintain a warm and welcoming office and campus environment
• Commitment to discretion and confidentiality concerning sensitive information at all times
• Current Microsoft Word, Access, Excel, PowerPoint and Outlook skills
• Effective interpersonal, verbal and written communication skills
• Knowledge of college and department policies and procedures, safety rules and regulations
• Ability to promote continuous improvement of workplace safety and environmental practices.

Salary: Amarillo College follows a lag pay strategy, with starting offers typically between the minimum and midpoint of the pay grade, rarely reaching the maximum to support long-term growth within each position. Pay grade 13 Amarillo College Pay Grades (salary is determined by Human Resources based on education, work experience and internal comparisons).

Physical Demands: While performing the duties of this job, the employee is frequently required to travel between offices and buildings, and requires the ability to lift, carry, push, pull and/or maneuver office supplies as needed.
Working Conditions: Must be willing to work a flexible schedule (days, nights, weekends, holidays, and varying events if necessary.)
Work Environment: This position operates in a professional office environment, routinely uses standard office equipment (i.e. computers, phones, copy and fax machines, filing cabinets) and is in a high traffic area with continual interruptions. Software commonly used includes Microsoft Office, Colleague, and various other educational applications. Work may also be performed outside of the office and with little to no supervision.

Notice of Background: Applicants selected for employment will be required to undergo a pre-employment criminal history background check and possibly a pre-employment drug test.

Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting.
Amarillo College is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.